1. What makes LumenGreen different from other solar providers?

As a full-service solar system integrator, we provide end-to-end solutions – from panels, inverters, and batteries to UL-certified mounting systems and cables. Our components are pre-tested for 100% compatibility, ensuring higher efficiency (up to 22.8%) and faster installation. 

2. Are your solar components compatible with third-party products?

Yes. Our smart inverters and LiFePO4 batteries support industry-standard protocols (e.g., Modbus, CAN). However, using LumenGreen-engineered components ensures optimized performance and full warranty coverage. 

3. Do you offer installation services?

We provide design and technical guidance globally and partner with certified installers in your region. For turnkey projects, our engineers oversee site surveys, permits, and quality checks. 

4. What warranties do you provide?

• •Solar Panels: 25-year linear power output warranty.
• •Mounting Systems: 15-year anti-corrosion guarantee.
• •Inverters/Batteries: 5/10-year warranty with optional extensions.
  

5. Can your systems withstand extreme weather?

Absolutely. Our typhoon-resistant mounts (tested for 250 km/h winds) and IP68-rated connectors are proven in harsh climates, from Philippine typhoons to Saudi sandstorms. See Case Studies.

6. How do I monitor my solar system’s performance?

Access real-time data via the LumenMonitor Platform, which tracks energy production, battery status, and component health. Receive alerts for issues like cable degradation or connector faults. 

7. Are your products certified for international markets?

Yes. All components meet UL (US), TUV (EU), IEC (Global), and CE standards. Custom certifications (e.g., Philippines’ DOE) available upon request. 

8. Do you provide solar accessories like cables and connectors?

We supply complete solar kits, including low-loss PV cables, MC4 connectors, and adjustable mounting brackets. All accessories are pre-configured for plug-and-play installation. 

9. How long does a solar project take from design to completion?

• •Residential: 4-8 weeks (design + installation).
• •Commercial/Utility: 3-12 months, depending on scale.
  Our pre-engineered kits can reduce timelines by 30%. 

10. How can I request a custom solar solution?

Contact sales@lumen-green.com,We’ll provide a 3D layout, component list, and ROI analysis within 72 hours.